I had to go outside to ask to be checked out?!! The end. Front desk lady (slim figure, blonde hair) was outside on her phone smoking a cigarette. I've worked front desk, and the customer service I provided was no where near what we were given. I was upset at the time, and felt the best way was to leave a review for everyone out there who genuinely treats people the way they'd like to be treated in return, then you get this kind of service. I had to ask, and give my introduction, as though we had not been there waiting in the lobby for TWO HOURS. I expected the front staff to professionally announced to the line of guests ”those guest have been here waiting to be checked in, please step to the side as I check them guests in first” but the two front desk staffers continued to check guests in, and never once asked us to come up, as our room had been ready. How long had it been ready? I have no idea. so, I decided to get in the line of continued guest's checking in- to be told our room HAD been ready.

So, going into about 2 hours of us waiting (in the lobby, right where front desk staff could see) I kept noticing that guests were being checked in, and not once did staff notice or seemed to remember that we were told it was going to be an hour wait, and uh, well. To top it off, about 30 mins into our wait the hotel experienced a crowd of guests checking in, ok. Front desk staff were on their phones being loud, and obnoxious. However, during the wait I noticed a ton of unprofessional issues with this hotel: the front staff had children playing and going up, and down stairs, staff were outside smoking, hotel phone calls weren't being answered. No big deal, as my family and I are not rude, or inconsiderate. We decided to wait there at the hotel, in the lobby. So, we were told the wait for our room to be cleaned would be about and hour. We came in waaayyy earlier than check-in time. This trip l, and stay was supposed to be a calm, relaxing, nice little ”getaway”. Barcelo Bavaro Palace All Inclusive Resort.Hotels near University of the Southwest.Hotels near Our Lady Of Guadalupe Church.Hotels near Nana's Collectibles & Antique Mall.Hotels near Advanced Bodywork & Massage.Hotels near Western Heritage Museum - Lea County Cowboy Hall of Fame.Motel 6 Hobbs, NM - Event Center Features.Hotels near Motel 6 Hobbs, NM - Event Center.

Is hobbs nm casino open